FAQ’s

Welcome to the Blaze Basket FAQ Page!

Here, you’ll find answers to some of the most frequently asked questions about our products, services, and policies. If you have any other inquiries, feel free to contact us!

General Questions

What is Blaze Basket?
Blaze Basket is a U.S.-based company committed to offering high-quality dog houses with a focus on excellent customer service. We aim to provide a seamless shopping experience while catering to customers across the United States.

How can I contact Blaze Basket?
You can reach us through the following methods:

• Email: support@blazebasket.uk
• Phone: +1 212-282-7372
• Address: 205 Daniels Dr, Wampsville, NY 13163, USA
• Business Hours: Monday to Friday, 8:00 AM to 5:00 PM

Product Information

What types of products do you offer?
We specialize in a wide range of high-quality dog houses designed to meet diverse customer needs, ensuring all our products meet the highest standards.

How can I find product information?
Detailed information about our products can be found on their respective pages on our website. Each listing includes descriptions, specifications, pricing, and shipping details.

Ordering and Payments

How do I place an order?
Browse our website, select the dog house you wish to purchase, and add it to your cart. When ready, proceed to checkout to complete your order securely.

What payment methods do you accept?
We accept payments through PayPal. All transactions are processed securely, and prices are displayed in U.S. Dollars for your convenience.

Shipping and Delivery

What are your shipping options?
We offer shipping throughout the United States. Shipping costs are calculated at checkout, and orders are processed promptly. Delivery times vary depending on your location.

How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order’s progress.

Returns and Refunds

What is your return policy?
We offer a 30-day return policy. Items must be unused, in their original packaging, and accompanied by proof of purchase. For more details, please refer to our Return & Refund Policy.

How do I initiate a return?
To initiate a return, contact us at support@blazebasket.uk with your order number and the reason for the return. Our customer service team will assist you throughout the process.

Privacy and Data Protection

How is my personal information protected?
We take your privacy seriously. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

Additional Questions

Do you offer international shipping?
Currently, we only ship to locations within the United States. All orders are processed in U.S. Dollars for your convenience.

How can I stay updated on new products and promotions?
Subscribe to our newsletter on our website and follow us on social media to stay informed about new product launches, special promotions, and more!

Contact Us

If you have any further questions or need assistance, please don’t hesitate to reach out to us:

• Email: support@blazebasket.uk
• Phone: +1 212-282-7372
• Address: 205 Daniels Dr, Wampsville, NY 13163, USA

Thank you for choosing Blaze Basket!