- Express delivery and free returns within 30 days
- support@blazebasket.uk
- +44 20 7942 1865
At Blazebasket LTD (“blazebasket.uk”), protecting your privacy is our top priority. This Privacy Policy describes how we collect, use, and safeguard your personal information when you browse our website or make a purchase. By using our site, you agree to the practices described in this policy.
Table of Contents
- What Information We Collect
- How We Use Your Information
- Information Sharing Practices
- Use of Cookies and Similar Technologies
- Data Protection Measures
- Your Rights Regarding Your Information
- Children’s Privacy
- Transfers of Information
- Updates to This Privacy Policy
- How to Contact Us
1. What Information We Collect
To ensure a smooth experience, we collect the following information:
1.1 Personal Information
- Identity & Contact Details: Name, email address, phone number, and shipping address
- Payment Information: Secure details processed via trusted platforms like Stripe
- Transaction Records: Product details, prices, dates of orders
1.2 Technical Information
- Device Info: Browser, device type, operating system, and IP address
- Usage Data: Interactions with our website, including time spent and pages viewed
1.3 Tracking Technologies
- Cookies & Trackers: Used to enhance your experience and site functionality
1.4 Communication Records
- Support Interactions: Records of your emails or messages with our team
- Marketing Preferences: Your opt-in choices for newsletters and promotions
2. How We Use Your Information
We use your information to:
- Process and deliver your orders (see our Shipping Policy)
- Securely handle payments
- Provide timely customer support
- Recommend relevant products
- Send updates (with your permission) on new arrivals and promotions
- Improve website functionality and services
- Comply with legal obligations
3. Information Sharing Practices
We never sell your data. We may share your information only with:
- Service Providers: For payment processing, order fulfillment, and website hosting
- Legal Requirements: When required by law or to protect Blazebasket LTD and our customers
- Business Transactions: In the event of a company merger, acquisition, or asset transfer
4. Use of Cookies and Similar Technologies
Cookies help us improve your experience:
- Essential Cookies: Enable core features like shopping carts and login
- Analytics Cookies: Help us understand visitor behavior
- Advertising Cookies: Personalize ads and product suggestions
You may control cookie settings through your browser, though some features may be limited.
5. Data Protection Measures
We take your security seriously:
- SSL Encryption protects all data transmissions
- Secure Payment Processing via PCI-compliant gateways like Stripe
- Access Control: Only authorized staff and partners may access your information
6. Your Rights Regarding Your Information
You have the right to:
- Access or Correct your personal data
- Request Deletion of your information (unless legally required to retain it)
- Download a Copy of your data
- Unsubscribe from marketing emails anytime
To exercise these rights, contact us using the details below.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If such data is discovered, it will be promptly deleted.
8. Transfers of Information
Blazebasket LTD is based in the United Kingdom. By using our services, you consent to the transfer and storage of your information in the U.S.
9. Updates to This Privacy Policy
This Privacy Policy may be updated from time to time. Significant changes will be noted on this page, along with the effective date of the update.
10. How to Contact Us
If you have questions or concerns about this policy, please contact us:
📍 Address: 28a Cromer Road, London, England, E10 6JA
📧 Email: support@blazebasket.uk
📞 Phone: +44 20 7942 1865
🕗 Business Hours: Monday to Friday, 8:00 AM to 5:00 PM
🏢 Company No.: 15486928